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The Top 12 Most Important Questions to Ask Before Hiring a Roofing Company

It is not surprising that people often use the phrase “The roof caved in” – Referring to a situation where something went wrong or failed catastrophically. Roofs symbolize home, providing shelter from the elements and a sense of security against the world around us. That is why it is so important to be sure that the roofing company you hire is the best possible choice.
But how can you know for sure that you are making the right decision? There are so many things that can go wrong when it comes to roof repair and can lead to a major headache or safety issue further down the line. So before signing a contract, make sure you ask your potential roofing company these 13 questions.

What is the Complete Name of Your Roofing Company, And Where Are You Located? (Address)

A roofing company lacking a physical address may raise concerns, or if a roofing company operates with a PO Box, make sure they provide you with the physical address and location. Also do thorough research, such as running their name through the BBB (Better Business Bureau), investigate their social media, and any other online databases.
During these web searches, you’re likely to find any issues or red flags associated with the company. Make sure you check out their Google Business profile and read any reviews they have. Legitimate companies should have a minimum of 10 reviews, but most have way more-unless they are a newer company.

Is Your Roofing Company Adequately Licensed and Insured?

Licensing ensures that the roofer meets certain standards and regulations, while insurance protects you from liability in case of accidents or damage during the project. Reputable contractors typically provide a certificate of insurance coverage for transparency and peace of mind.
But what kind of insurance should they have? Roofing contractors must carry both workers’ compensation and liability insurance to safeguard homeowners in case of accidents. Workers’ compensation covers homeowners in the event of contractor injuries, while liability insurance protects against damages caused during repair or replacement.
Absence of workers’ compensation insurance could leave the homeowner liable for medical expenses and related costs arising from injuries. Furthermore, standard homeowners’ insurance might not provide coverage for such incidents.

Will You Provide Me with a Written Estimate?

Your roofing contractor ought to furnish an estimate comprising a precise and thorough outline of the proposed work, along with the selected products for your project. Additionally, it should clarify if any portion of the work will be subcontracted.

Do You Offer a Warranty for Your Roofing Contracts?

Ensuring confidence in your roofing investment, inquire about the warranty offered for the roofing work. A reputable contractor should provide a comprehensive warranty that covers materials, workmanship, and installation errors for a specified duration. It’s essential to understand the terms, including any exclusions or conditions, and how to file a claim if needed.
A warranty offers protection against unexpected issues, reflects the contractor’s commitment to quality, and provides peace of mind for homeowners. By asking about the warranty, you can ensure that your roofing project is backed by reliable coverage, enhancing the longevity and value of your home.

Do You Conduct a Comprehensive Roof Inspection?

Besides assessing storm damage, it’s crucial that your roofing contractor thoroughly inspects all aspects of your current roof, including the deck, attic, flashing, chimney, soil stacks, valleys, and other roof penetrations. This meticulous examination is essential for accurately assessing the entire scope of the reroofing project.

Do You Provide a Roof Inspection? New Roof in Florida
Do You Verify Proper Ventilation and Explain What That Means?

Proper ventilation helps regulate temperature and moisture levels in your attic, preventing issues such as mold growth, ice dams, and premature deterioration of roofing materials. By discussing ventilation with your contractor, you gain valuable insight into how it contributes to the overall health and performance of your roof, ensuring that your investment is well-protected for years to come.
Do You Verify Proper Ventilation and Explain What That Means? Roofing Company Florida
Do You Hire or Use Roofing Subcontractors?

Enquire with the roofing company about their utilization of subcontractors in various aspects of the project. Ensure these subcontractors possess proper insurance and licensing for the work. Additionally, request the physical addresses and names of subcontractors, cross-referencing this information through resources like the Better Business Bureau and social media platforms to identify any potential concerns.
A reputable company will transparently outline the tasks outsourced to subcontractors and the rationale behind it, empowering you with a comprehensive understanding of the project’s dynamics and ensuring accountability throughout the process.

Will You Take Time to Explain to Me How a Proper Roofing System Works?

Not only should they be happy to explain to you how all the moving parts of a correctly installed roofing system work, but they should answer all questions you may have.

Can You Explain What Shingle Style Options and Color Choices That Would Work with My New Roof?

When selecting roofing shingles, it’s essential to explore the plethora of options available, spanning various lines and price ranges. Each shingle line may offer distinct performance attributes tailored to specific needs, such as solar reflectance or impact resistance, which could be imperative for your region’s climatic conditions.
It’s important that you are presented with an array of choices to meet your preferences, budget, and the unique requirements of your property. By having access to many options, you can make informed decisions that offer both performance and affordability, that way your roofing solution meets your expectations and delivers lasting value.

Do You Have a Clear Timeline from Beginning to Completion for My Roof Installation?

Does the contractor tell you when they can start your project? Even though things like bad weather can sometimes cause delays, it’s important to have a rough idea of when your project fits into the contractor’s schedule.
This means knowing not just when they’ll start, but also how long the project might take. Having this info helps you plan and know what to expect. Plus, it shows that the contractor is organized and honest about their timeline, which builds trust.

Can You Provide Me with Clear Payment, in Writing?

It’s essential never to pay for the roof upfront. For most average jobs scheduled quickly, the contractor typically won’t require a deposit but will expect full payment upon completion. However, for more extensive projects, a different payment schedule may be necessary, ensuring comfort with the payment arrangements.

Do You Offer Financing?

Opting for a contractor who provides financing can offer multiple benefits beyond securing funding for your project. It may also signal the contractor’s financial stability, as lending institutions often require a vetting process before extending financing options.

Contact an Expert at Ridgemax

At Ridgemax, we have a consultant ready to answer all questions you may have! Trust Ridgemax Roofing to deliver quality craftsmanship, reliable service, and peace of mind. Contact us today to schedule your consultation and experience the difference with Ridgemax Roofing – where excellence meets reliability, ensuring your roof stands the test of time.

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